Menu Search

Experience Outstanding Customer Service

Your Satisfaction is our Main Goal

Everything our inside sales team does is geared toward meeting your business needs, whether it is partnerships with top suppliers, thorough communication on orders or pricing issues. Some distributors say that, but most cannot prove it. We can. Here are a few of our activities and promises:

  • On-Time-Delivery of 95% or higher
  • Quality Score of 99% or higher
  • Goal of Turning around Quotes within one day
  • Acknowledge customer Email Requests quickly
  • Monitor Freight and Logistical challenges of current world situation
  • Weekly Training on our supplier solutions and products
  • Escalate all important Issues
  • Strive to offer Product Crosses to provide you cost savings and lead-time decreases