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Privacy Policy

 

Privacy Policy and Terms of Access
Carlton-Bates Company ("CBC") operates this website (the “Website”) for the primary purpose of providing for the sale of electrical, data communications, utility, and other products and services direct to you, the customer. CBC respects your privacy, and we want you to be confident in sharing your information with us. CBC is committed to complying with applicable laws relating to the collection, use and disclosure of personal information. This policy applies to the online collection of information at the Website. This privacy notice is designed to inform you of the types of information CBC collects from our customers, how CBC uses that information, and the circumstances under which CBC will share it with third parties. Please read this privacy policy - it governs CBC’s use of your personal information, and by submitting any such information you agree to its terms and other terms as part of a legal agreement with CBC.

Personal Information
Carlton-Bates Company ("CBC") operates this website (the “Website”) for the primary purpose of providing for the sale of electrical, data communications, utility, and other products and services direct to you, the customer. CBC respects your privacy, and we want you to be confident in sharing your information with us. CBC is committed to complying with applicable laws relating to the collection, use and disclosure of personal information. This policy applies to the online collection of information at the Website. This privacy notice is designed to inform you of the types of information CBC collects from our customers, how CBC uses that information, and the circumstances under which CBC will share it with third parties. Please read this privacy policy - it governs CBC’s use of your personal information, and by submitting any such information you agree to its terms and other terms as part of a legal agreement with CBC.

Email Subscriptions
By registering for an account on carltonbates.com, you agree to receive newsletters, e-mail alerts and special offers from CBC. You may opt-out of receiving email communications at any time by clicking on the Unsubscribe link contained within one of our emails, and you will be unsubscribed from all future email communications in our program. Please note that the Unsubscribe link does not allow a user to opt out of receiving transactional e-mails, such as registration confirmation, order confirmations and status updates and responses to direct requests.

CBC uses a third party to execute email communications, and this third party abides by strict privacy and anti-SPAM guidelines. Their privacy policy conforms to CBC privacy guidelines. See it at http://www.act-on.com/privacy-policy.

Cookies
CBC may actively obtain site usage information about you by installing a "cookie" on the device utilized to access the CBC Website. Cookies are computer-generated, unique identifiers. By providing each user a unique identifier, CBC is able to recognize repeat visitors and compile data on how our site is used. Your device can be specially configured to reject cookies; please refer to your browser for more information. Our cookies generate only limited information as described in this notice and do not tell CBC where you go on the Internet.

On-Line Ordering Information
Any information used when placing an order is only used to process the order. All personal information and credit card information uses an SSL (secure socket layer) connection and is handled pursuant to PCI compliance standards. This is to protect your personal and credit card information. CBC also collecta personal information you submit during the registration process of our Website. If you e-mail CBC, you are voluntarily releasing information to CBC. CBC may have collected similar information from you in the past during pervious transactions. CBC will use that historic information in accordance with this privacy policy. By using the CBC Website you are consenting to CBC’sr continued use of any such information. Contact us if you have questions about your personal information at  customerservicecb@carltonbates.com.

Links
For your convenience, this Website contains hyperlinks to other websites outside CBC. While CBC has adopted this privacy policy, CBC makes no promises or guarantees regarding data collection on the hyperlinked pages and websites that are not owned by CBC. CBC tries to link only to websites that share CBC’s high standards and respect for privacy, but CBC is not responsible for the content or the privacy practices employed by other websites. CBC recommends that you read the privacy policy/ statement for each website you visit.

Trademarks
This site contains many trademarks and service marks. All such said items are the property of such respective companies. Access to the CBC Website does grant you any right to copy or use any intellectual property of CBC, its parent company WESCO Distribution, Inc., or its suppliers.

Information Storage
When you submit personal information to the CBC Website, it goes to CBC on a server located in Pennsylvania, or elsewhere, in the United States. If you are outside of the United States, by submitting personal information to this Website, you are consenting to send that information to the United States for the purposes described in this notice. If you are outside the United States, please note that the United States may have different laws concerning the privacy of personal information than your country of residence. This Website is governed by United States and Pennsylvania law.

Information Sharing
CBC DOES NOT sell, rent or give your personal information to any non-affiliated third parties, except as described in this notice. CBC may share personal information collected at this Website with any of our affiliates or subsidiaries. CBC may also transfer your personal information to companies that perform services on our behalf. CBC may make the e-mail addresses of those who provide information to us, available to other reputable organizations whose products or services CBC believes you may find interesting. In these cases, you will be offered an opportunity to limit access to your e-mail address. CBC may also share your personal information: (1) to conform to legal requirements or to respond to a subpoena, search warrant, request from law enforcement or other legal process received by our site, whether or not a response is required by applicable law; (2) to enforce CBC Website's terms of use or to protect our rights; (3) to protect the safety of the public, our personnel, users of the Website, and/or others; and/or (4) as disclosed or notified to you, whether in our terms of use, including, this privacy policy, or otherwise on or in connection with your use of the CBC Website. CBC may also use any information you submit to investigate security breaches or cooperate with authorities pursuant to a legal matter. CBC may also remove all the personally identifiable information and use the rest for historical, statistical or business planning purposes.

Access
Please do not access this site if you are younger than 13. You may access or change the personal information you have submitted to CBC by logging into your account. Please note that CBC can only provide access to information you have submitted to CBC from the Website, and that is still in our possession. CBC cannot identify cookie, browser, or website usage data that you may have generated by visiting the Website. Also, you are on notice that CBC may not retain your personal information. CBC may destroy or delete your personal information at any time. In the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of CBC or other business transaction, as for example, those involved in a loan or stock offering, information CBC has collected about you may be sold or otherwise transferred to our business partner. At times, CBC conducts online surveys to better understand the needs and profile of our visitors. When CBC conducts a survey, CBC will try to let you know how CBC will use the information at the time the information is collected from you.

Security
CBC maintains reasonable physical, electronic and procedural safeguards to protect your personal information, and while no data transmission which is wireless or mobile or over the Internet is completely secure, CBC has and will continue to use commercially reasonable efforts to ensure the protection of your personal information. Unfortunately, no Internet transaction is 100% secure, but CBC takes reasonable measures to protect your personal information from loss, misuse, alteration or destruction, however, the Website cannot insure or warrant the security of that information. CBC reserves the right to change this policy at any time, based on the needs of our business or the evolution of our Website. Please check the date at the bottom of this page to see when the policy was last revised. If you are concerned about CBC's use of your personal information, or would like to contact us concerning our use of personal information at this Website, please send an e-mail to customerservicecb@carltonbates.com. You have the right to "opt-out" of all future communications by contacting us at customerservicecb@carltonbates.com.

Policy and Term Changes
Carlton-Bates Company reserves the right to make changes to its on-line terms and policies at any time. Such changes will be posted on this site.

If you have questions concerning our privacy practices, contact us at: customerservicecb@carltonbates.com.

This policy was last updated August 2013.


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